Universal City
911 Restoration of San Antonio
17.96
17.96
Overview
Expert Water Damage Restoration in San Antonio. Flood Cleanup. Deep Cleaning. Mold Removal. Fire Damage. All Disasters. Open 24/7!
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
The location is situated in Building 15555, Tradesman Dr Drive, Suite 100, San Antonio City, providing a convenient access for those in need of services. The business offers a wide range of services, including fire damage restoration, which is reflected in their keywords. Their working hours are 24/7, ensuring that customers can receive assistance at any time. However, some customers have reported issues with responsiveness and punctuality, as highlighted in a negative review.Overall, the quality of services seems to be high, with many customers praising the professionalism, punctuality, and quality of work performed by the staff. There are some mixed reviews regarding the pricing, with one customer feeling that they were overcharged, while others found the prices to be fair. The location has received numerous positive reviews, highlighting the expertise and knowledge of the staff, particularly Jesus, Juan, and Adrianna. However, one customer had a negative experience, feeling that the company took advantage of them during their most vulnerable time. The business has received positive feedback for their ability to respond quickly to emergencies, such as a severe water leak, and for their honesty and integrity. One customer appreciated the professionalism and personal one-on-one communication they received during the restoration process. The business seems to have a strong team dynamic, with staff members like Juan and Juan being praised for their efficiency and kindness. A customer appreciated the cleanliness and organization of the workspace, and the staff's attention to detail. The business has been praised for their ability to provide a "fresh start" to customers, which is reflected in their mission statement. However, one customer felt that the work was shoddy and rushed, and that the staff did not plan to patch or paint the repaired areas. A customer was left with gaps between their flooring and baseboards, and their new wood laminate floors were buckling. The business seems to have a good reputation, with many customers praising their services and staff. However, it's essential to be aware of the potential for overcharging and the importance of carefully reviewing the work performed. Overall, the business seems to have a good reputation, with many customers praising their services and staff. However, some customers have reported issues with pricing and responsiveness.
Own this business?
Hours
Open Now
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Automotive & Boat Service
Construction & Development
Water damage restoration service
Fire damage restoration service
Car Service
Construction & Modeling
Contact business
1