Universal City
A-MAX Auto Insurance
7.37
7.37
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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Pricing
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This business location has been visited by many customers, resulting in a high overall score of 4.1 out of 5. Quality of service received varies depending on the customer, but overall it's around 3.6 out of 5. Pricing is considered reasonable by many, with a score of 4.8 out of 5. On the other hand, innovativeness of the business is not provided enough information to evaluate.The customers have expressed mixed feelings about the business. Some have appreciated the helpful and knowledgeable staff, such as Maria Guadalupe and Antonia, who provided excellent service and were able to answer their questions. Others have been satisfied with the prices and the fast service, saying it was "easy and efficient" to get insurance.However, some customers have experienced issues with the business. A few have reported rude and unprofessional staff, with one customer stating that the staff are "rude and unprofessional" and "don't even come here and do business with them." Others have complained about high prices and poor customer service, saying that they were "not told the truth" about the insurance policy and that the staff were "trying to take their money."One of the main issues with this business is that it is a broker and not an actual insurance company, which can lead to confusion and dissatisfaction among customers. This has been highlighted by a customer who reported being told that they would be covered by "Infinity" insurance, when in fact they would be covered by a different company.Despite these issues, the business has a high rating of 3.9 out of 5 stars on third-party review platforms, with many customers praising the helpful and knowledgeable staff, the reasonable prices, and the fast service. Overall, this business location has both its strengths and weaknesses, and customers should be aware of the potential issues before visiting.
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Hours
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Tuesday
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Saturday
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Categories
Automotive & Boat Service
Financial Service
Car Insurance
Life Insurance
Home Insurance
Renter's insurance agency
Auto insurance agency
Insurance broker
Motorcycle insurance agency
Insurance company
Insurance agency
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