The place is okay, but some problems still need to be fixed. Ace Veterinary Clinic has a good rating overall, with a score of 4.3 out of 5. The quality of service is also good, with a score of 4.2 out of 5. However, the prices are very reasonable, with a score of 4.9 out of 5. Unfortunately, the clinic's innovativeness is only average, with a score of 4.6 out of 5. On the positive side, the clinic is LGBTQ+ friendly, and the staff is very kind and helpful. They are also very accommodating, especially when it comes to scheduling appointments. The clinic is wheelchair accessible, which is a big plus. However, some clients have reported that the doctor can be a bit standoffish and does not communicate much. There have also been some issues with phone calls and messages not being answered in a timely manner. One client had a very negative experience with the staff, who they found to be rude and unhelpful. Another client had a problem with their cat being treated roughly and not being given the proper care. Despite these issues, the majority of clients have had a positive experience at Ace Veterinary Clinic and would recommend it to others. With a bit of improvement in communication and customer service, this clinic could be even better.