Universal City
Advance Auto Parts
1578.73
1578.73
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Batteries
Photos & videos
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Pricing
Overall
Innovativeness
Quality
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The location at Building 65, Court St Street, Hackensack City offers a decent experience for customers. The majority of reviewers praised the helpful and knowledgeable staff, who went above and beyond to assist them with their automotive needs. Many reviewers appreciated the store's cleanliness and organization, and some even mentioned that the staff members were willing to install batteries and other parts for them.However, there were some negative reviews that highlighted issues with the store's customer service. Some reviewers mentioned that the staff were rude or inattentive, and a few even reported being ignored or hung up on. Additionally, a few reviewers mentioned that the store did not have the parts they needed in stock, which led to frustration.The location's parking situation was also mentioned as an issue by a few reviewers. One reviewer mentioned that the parking lot was small and that the store's vans took up several spots. Another reviewer mentioned that they had to park on the street because the lot was full.Overall, the location's quality score is 4.3 out of 5, indicating that customers are generally satisfied with the products and services offered. The pricing score is 4.9 out of 5, indicating that customers feel that the prices are reasonable. The innovativeness score is 4.5 out of 5, indicating that customers appreciate the store's willingness to go above and beyond to meet their needs.Despite some negative reviews, the location's overall score is 4.5 out of 5, indicating that customers are generally pleased with their experience. However, the store could benefit from improving its customer service and addressing the parking issue to further enhance the customer experience.It's worth noting that the location has a high rating of 4.2 out of 5 stars based on third-party ratings, indicating that customers are generally satisfied with their experience. However, there are a few negative reviews that highlight some issues that the store needs to address.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Car Accessories
Tools Stores
Automotive & Boat Service
Car Parts
Auto parts store
Car accessories store
Truck accessories store
Car battery store
Tool rental service
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