The business location has a good overall rating, which reflects the mix of positive and negative feedback from customers. The quality of the products and services seems to be high, with many customers praising the knowledgeable staff and excellent repair services. However, there are some concerns about pricing, with a few customers feeling that it's a bit high. On the other hand, the business seems to be quite innovative, with a wide range of products and services offered, including repair services for various vacuum cleaners. The positive reviews highlight the friendly and helpful staff, the wide selection of products, and the excellent repair services. Customers have been satisfied with their purchases and have reported a high level of customer service. Some reviewers have mentioned that they have been going to this business for many years and have always been impressed with the service.The negative reviews, on the other hand, have mentioned concerns about pricing, customer service, and the business's responsiveness. Some customers have felt that the business is overpriced, while others have been unhappy with the service they received.The business seems to have a strong reputation in the community, with many customers returning year after year. However, there are some areas for improvement, such as being more competitive with pricing and providing better customer service. Overall, the business is a good option for customers looking for high-quality vacuum cleaners and repair services, but may want to shop around for better deals. It's worth noting that the business has had some issues with responsiveness, with a few customers feeling that they were not treated with the respect and care that they deserved. However, the business has also taken steps to improve its customer service, and many customers have praised the staff for being friendly and helpful.