The American Bank location on Pat Booker Rd in Universal City is a solid choice for those looking for banking services. The bank's overall score is 4.2 out of 5, indicating a good experience for most customers.The quality of services provided by the bank is somewhat inconsistent, with a score of 3.1 out of 5. Some customers have reported issues with the staff, including rude behavior at the drive-up window.The pricing of the bank's services is excellent, with a score of 5 out of 5. This suggests that customers feel they are getting good value for their money.The bank's innovativeness is also notable, with a score of 4.5 out of 5. This suggests that the bank is staying up-to-date with the latest technology and banking trends.Overall, the American Bank location on Pat Booker Rd is a good choice for those looking for banking services, but may not be the best option for those who value excellent customer service.It's worth noting that the bank's lack of ATMs is a drawback, as one customer reported having to drive to a different location to access their money.