This business seems to have some great qualities. The staff is friendly and responsive, especially when it comes to billing. The tours they organize are well-planned and fun, with a good mix of activities. They also seem to be committed to customer satisfaction. One area for improvement is punctuality, with a couple of instances where refunds were delayed. However, once the issues were brought to their attention, they were resolved promptly. It would be great to see more innovative approaches to their tours and activities. Overall, this business is a good option for those looking for a fun and memorable experience.