Universal City
Aquarius Pediatrics
3.03
3.03
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Innovativeness
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This pediatrician's office has a few drawbacks that prevent it from being top-notch. While the doctors and staff are generally kind and attentive, some patients have reported difficulty getting appointments or feeling rushed during visits. However, the office's cleanliness and amenities, such as the fish tank in the waiting room, are definite pluses. In terms of pricing, this office is relatively affordable, making it a good option for families on a budget. One area where the office excels is in its innovativeness, with many patients praising the doctors' willingness to try new approaches and stay up-to-date on the latest medical research.The staff, while sometimes friendly and welcoming, can also be unfriendly and unprofessional. A few patients have reported being treated poorly by the front desk staff, which is a major concern. Additionally, some patients have reported difficulty getting in touch with the office or getting answers to their questions, which can be frustrating. The office's hours of operation are also somewhat limited, with only a few days of the week open after 1 pm. Overall, this office has some great qualities, but also some areas that need improvement.One major issue that has been reported by multiple patients is the difficulty in getting appointments, especially for sick children. Some patients have reported having to wait for extended periods of time or being told that the office is unable to accommodate their scheduling needs. This can be particularly frustrating for families who are dealing with a sick child and need to find care quickly. Another issue that has been reported is the lack of transparency when it comes to billing and insurance. Some patients have reported being surprised by unexpected charges or being told that their insurance is not covered, which can be confusing and frustrating.Despite these issues, many patients have reported having positive experiences at this office. They praise the doctors and staff for being kind, compassionate, and attentive, and appreciate the office's willingness to accommodate their needs. The office's cleanliness and amenities are also major pluses, making it a comfortable and welcoming place for families to bring their children. Overall, this office has some great qualities, but also some areas that need improvement.
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Categories
Medical Service
Pediatrician
Pediatricians
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