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Arc'teryx Flatiron

4.2

• (1 reviews)

149 5th Ave Avenue, New York

1577.50

149 5th Ave Avenue, New York

1577.50

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Directions

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Website

Features

NFC mobile payments

Transgender safespace

Onsite services

Credit cards

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

LGBTQ+ friendly

Curbside pickup

LGBTQ+ friendly

Same-day delivery

Debit cards

Delivery

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Reviews

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4.2

1 reviews

Innovativeness

4.5

Overall

4.2

Quality

3.1

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business operates in a convenient location with an easily accessible entrance for customers with mobility issues. The store's exterior and interior are modern and well-maintained, contributing to a pleasant shopping experience. The variety of products on display is notable, with a broad selection of outdoor gear and clothing. However, the store's size is relatively small, which may limit the availability of certain products or sizes.The staff is generally knowledgeable and willing to assist customers with their inquiries. They offer guidance on product choices and provide helpful recommendations. Some customers have noted that the staff is friendly and welcoming, creating a positive atmosphere in the store. Nevertheless, a few customers have experienced poor customer service, with some staff members appearing unhelpful or dismissive.The store's payment options are comprehensive, with NFC mobile payments, debit cards, and credit cards accepted. The staff is accommodating and can process transactions efficiently. However, some customers have noted that the store's policies, such as the sizing limitations on certain products, can be frustrating.The business caters to a diverse clientele, with a focus on the LGBTQ+ community and a commitment to inclusivity. The store's environment is welcoming and respectful, making it an attractive destination for customers seeking a safe and supportive shopping experience.A notable issue that has arisen is the discrepancy between the store's online and in-store product offerings. Some customers have expressed frustration when they were unable to find products that were available online. Addressing this issue would help to enhance the overall shopping experience and reduce customer dissatisfaction.Overall, the business has a strong reputation for quality products, excellent customer service, and a welcoming environment. However, there is room for improvement in terms of addressing customer concerns and ensuring that the store's policies align with customer expectations.