Universal City
Audie L. Murphy Memorial Veterans Hospital
17.61
17.61
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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The review of the Audie L. Murphy Memorial Veterans Hospital in San Antonio, Texas, is mixed. The hospital has a 3.4-star rating, indicating a moderate level of satisfaction among patients. The quality of care is also mediocre, with a 3.2-star rating.The hospital has both positive and negative reviews. Some patients praise the hospital's staff, saying they are caring and professional. Others express frustration with long wait times, difficulty scheduling appointments, and poor communication from staff.Some patients have reported poor experiences with specific departments, such as the emergency room and orthopedic department. They have complained about long wait times, dismissive doctors, and a lack of empathy from staff.On the other hand, some patients have had positive experiences with certain staff members, such as Dr. Scurka in the chiropractic department, who was praised for his professionalism and care. Others have expressed gratitude for the hospital's ability to provide specialized care, such as the pain management clinic.Overall, the hospital seems to have a inconsistent quality of care, with some patients receiving excellent treatment and others experiencing subpar care. The hospital's innovativeness is also not well-represented in the reviews, with few patients commenting on new or groundbreaking treatments or technologies.It is worth noting that the hospital's phone system is often criticized, with patients reporting difficulty getting through to scheduling or having long wait times on the phone. This may be a source of frustration for patients and could be an area for improvement.To improve the hospital's overall rating, it may be helpful to address the long wait times and poor communication from staff. Providing better training for staff on patient-centered care and empathy may also help to improve patient satisfaction. Additionally, the hospital could consider implementing new technologies or treatments to stay innovative and competitive.However, it is also worth noting that some patients have reported having positive experiences with the hospital, and it may be helpful to build on these strengths. By providing excellent care and service to patients, the hospital can build trust and loyalty with its patients, leading to higher ratings and more positive reviews.
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Categories
Medical Service
Veterans hospital
Military hospital
Hospitals
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