Universal City
Austin Van & Storage
7.09
7.09
Overview
Looking for a van moving company in Austin, San Antonio, or Corpus Christi? Call us today for all of your moving needs.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
Pricing
Innovativeness
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The location of Austin Van & Storage is wheelchair accessible, which is a definite plus. The staff is generally friendly and professional, with some employees standing out for their exceptional service. For instance, Dominic was praised for being extremely helpful and efficient. However, there have been some issues with communication, with some clients reporting difficulty in getting in touch with the company or having their questions answered.One of the major concerns is the quality of service provided by some of the employees. There have been instances where boxes were mixed up, items were damaged, and employees showed a lack of care in handling clients' belongings. This has resulted in some clients having to unpack and reorganize their entire household, which can be time-consuming and frustrating.On the other hand, the pricing of Austin Van & Storage seems to be competitive, with some clients praising the company for its affordability. However, there have been some issues with the company's willingness to adapt to clients' needs, with some clients feeling that the company's inflexibility made the moving process more difficult than it needed to be.Overall, Austin Van & Storage has its strengths and weaknesses. While the company has a reputation for being reliable and efficient, there are some concerns about the quality of service provided by some of its employees. With a bit more attention to detail and customer service, this company could be even better.The parking lot is wheelchair accessible, which is convenient for clients with mobility issues. However, there have been some complaints about the company's communication, with some clients reporting difficulty in getting in touch with the company or having their questions answered.The company has a wide range of services, including local moving, moving-related packing, and storage. However, some clients have reported issues with the company's willingness to adapt to their needs, with some clients feeling that the company's inflexibility made the moving process more difficult than it needed to be.It's worth noting that some of the negative reviews were left by clients who had a very bad experience with the company. However, it's also worth noting that the company has a strong reputation overall, with many clients praising its professionalism and efficiency.
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Hours
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Categories
Automotive & Boat Service
Mover
Moving and storage service
Piano moving service
Transportation
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