This business location has a decent overall rating, with an average score of 4.3 out of 5. The quality of service is a bit of a mixed bag, with some customers praising the excellent workmanship and others complaining about issues with their vehicles.The pricing is generally considered to be fair, with many customers feeling that they got good value for their money. However, there are some complaints about hidden fees and unexpected costs.In terms of innovativeness, the business seems to be doing a good job of staying up-to-date with the latest technologies and techniques, with a high score in this area.Overall, this business location seems to be doing a good job of meeting the needs of its customers, but could benefit from improving its quality of service and transparency about pricing.Customers have reported friendly and helpful staff, with some even going so far as to say that they feel like they're dealing with "old friends" or "family" when they visit the business. However, there are some complaints about long wait times and a lack of communication about the status of repairs.The business seems to be doing a good job of taking care of its customers' vehicles, with many praising the excellent workmanship and attention to detail. However, there are some complaints about issues with the finished product, such as alignment problems and poor paint jobs.One customer reported being double-charged and given the runaround, but the business responded promptly and professionally to their complaint, offering a refund and apologizing for the mistake.Overall, this business location seems to be a good choice for customers who need car repairs, but may want to exercise caution when dealing with the business, especially when it comes to pricing and quality of service.