Universal City
AutoZone Auto Parts
1583.95
1583.95
Overview
Find the best auto parts in Bronx at your local AutoZone store found at 2460 E Tremont Ave. Go DIY and save on service costs by shopping at an AutoZone store near you for the best replacement parts and aftermarket accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Delivery
Quick visit
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Same-day delivery
Batteries
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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The review of the AutoZone store on Jerome Ave in the Bronx City is mixed. While some customers praise the store's selection of car parts, prices, and helpful staff, others have experienced poor service, unprofessional behavior from employees, and issues with returns and refunds. One customer reported being yelled at by a manager, while another had to wait in line for a long time and was told to return to a different store for a specific part. Some customers also mentioned that the store is always crowded, and the employees seem to be overwhelmed. However, other customers have had positive experiences with the store's staff, particularly Vanessa Santos, who was praised for her excellent customer service. Overall, the store seems to be struggling with providing a consistent and high-quality experience for its customers. The issue of poor customer service and unprofessional behavior from some employees needs to be addressed.The store's strengths include its convenient location, wide selection of car parts, and competitive prices. However, the weaknesses include the long wait times, poor customer service, and unprofessional behavior from some employees. The store also seems to be understaffed, which can lead to a frustrating experience for customers.To improve, the store could consider hiring more staff, providing additional training to employees on customer service and conflict resolution, and implementing a more efficient system for managing returns and refunds. Additionally, the store could consider offering more services, such as oil changes or vehicle inspections, to attract more customers and increase revenue.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Car Accessories
Tools Stores
Automotive & Boat Service
Car Parts
Auto parts store
Car accessories store
Car battery store
Tool rental service
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