This business location has a good overall reputation, but there are some issues to consider. While the quality of the doors and panels is top-notch, some customers have experienced issues with delayed shipments and incorrect door sizes. However, the company has a great pricing policy, and customers appreciate the efforts to address any problems that arise. Unfortunately, some customers have experienced poor customer service and a lack of follow-through on issues. Despite this, the business has a strong commitment to innovativeness, with a focus on providing high-quality products and services. Overall, customers seem to be generally satisfied with their experiences, but there is room for improvement in certain areas. The company has a strong reputation for providing great customer service, especially in resolving issues that arise after the sale. However, some customers have experienced delays in receiving their doors and have had to deal with misunderstandings and miscommunications. One notable issue that stands out is a case of a customer being charged for a door that was not as described, and having to deal with the company's reluctance to provide a refund. However, this issue was eventually resolved after further communication and follow-up.Despite these issues, the company's commitment to innovativeness and customer satisfaction is evident in their responses to customer complaints and concerns. They seem to be willing to listen and work with customers to resolve problems, which is a positive aspect of their business.Overall, while there are some areas for improvement, this business location has a good reputation and seems to be committed to providing high-quality products and services.