Avis Car Rental on Bandera Rd in San Antonio, TX has a decent overall rating, but with some areas for improvement. The quality of service and pricing are average, but the innovativeness of the location is somewhat lacking. While the staff is generally friendly and helpful, some customers have reported issues with customer service, including rude or unprofessional behavior from certain employees. The location's policies, such as charging extra for gas and not prorating refunds, have also been criticized. Additionally, some customers have reported problems with the cleanliness of the vehicles, including dirty interiors and smelly odors. However, many customers have also reported positive experiences, including friendly staff, clean vehicles, and convenient location. To improve, the location could focus on providing better customer service, ensuring the cleanliness of their vehicles, and being more transparent with their policies.