This business has received a mixed bag of reviews, with some customers praising its excellent service and quality, while others have had negative experiences with the owner's behavior. The shop is known for its excellent pie shop and donuts, with several customers raving about the quality and price. However, there have been several instances of rude behavior from the owner, including hanging up on customers and using abusive language. The shop's accessibility features, such as wheelchair-accessible parking and entrance, are a plus for customers with mobility issues. It's worth noting that the shop only accepts cash payments, which may be a drawback for some customers. Despite the negative reviews, the shop has a loyal customer base and is highly rated by those who have had positive experiences.