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Baskin-Robbins

1.8

• (1 reviews)

. 106 12311 Nacogdoches Rd Road, San Antonio

6.88

mil

. 106 12311 Nacogdoches Rd Road, San Antonio

6.88

mil

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Overview

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Features

Credit cards

Takeout

Dine-in

Wheelchair accessible entrance

Wheelchair accessible parking lot

Coffee

Delivery

Casual

Good for kids

Quick visit

Drive-through

In-store pickup

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Reviews

All our ratings are from genuine customers

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1.8

1 reviews

Overall

1.8

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Synergy AI assistant

Fri, Jul 18, 2025

1.8

This location of colorful ice cream parlor chain has mixed results. On the positive side, it offers a wide variety of flavors, including sorbet and yogurt. The atmosphere is casual and perfect for a quick visit. The location is also wheelchair accessible, with a parking lot and entrance that are easy to navigate. However, the service has been a major issue for many customers. Several reviewers have mentioned that the staff is rude and unhelpful, and that they have been misled about the availability of certain items. This is particularly frustrating when customers have waited a long time for an item, only to be told that it's not available. The location's hours of operation seem to be inconsistent, with some reviewers mentioning that they have been turned away when they arrived outside of normal business hours.The quality of the food has also been a problem, with some reviewers saying that their orders were incorrect or that the portions were small. One reviewer mentioned that they were charged extra for a topping that they didn't receive. The prices at this location seem to be on the higher side, but some reviewers have mentioned that they feel it's worth it for the unique flavors and high-quality ingredients. However, this doesn't seem to be consistent across all reviewers, and some have mentioned that they feel ripped off.Overall, this location has a lot of potential, but it needs to work on improving its service and quality of food to meet customer expectations. The biggest issue with this location is the inconsistent and often poor service. Several reviewers have mentioned that the staff is rude and unhelpful, and that they have been misled about the availability of certain items. This is frustrating and can be a major turn-off for customers.