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Best collision repair center

4.1

• (1 reviews)

12179 FM1518 Street, Cibolo

1.01

mil

12179 FM1518 Street, Cibolo

1.01

mil

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Overview

Experience the Best. 5 Star Rated Services to get your vehicle back on the road.

Features

Restroom

Debit cards

Identifies as Latino-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

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4.1

1 reviews

Pricing

4.5

Quality

3.1

Overall

4.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The business is located at Building 12179, FM1518 Street, Cibolo City, and offers a range of car parts. The phone number is +12103141232, and the website is http://www.bestcollisionrepaircenter.com/. The business identifies as Latino-owned and offers wheelchair accessible parking and entrance.The working hours are quite flexible, with extended hours on Tuesday and split hours on Wednesday. The business accepts debit and credit cards as payment methods.The business has received mostly positive reviews, with 5 out of 7 reviewers giving it a perfect score. However, there are some concerns raised by customers about the quality of work. One reviewer mentioned that their car was not sanded down correctly, leading to peeling paint, and another reviewer had issues with the car's sensors after it was repaired.Despite these issues, the business has received praise for its professionalism and communication. One reviewer mentioned that the owner, John, was very thorough and helpful throughout the repair process. However, there seems to be a lack of accountability and willingness to take responsibility for mistakes.Overall, the business seems to have some inconsistencies in its work quality, but the owners are communicative and responsive. It's essential to exercise caution when bringing your car in for repairs and to carefully review the estimate and the work done before paying.One issue that stands out is the business's handling of customer complaints. While the owners are quick to respond, their responses often seem dismissive and defensive, rather than taking responsibility for the issues raised by customers. This lack of accountability is concerning and may indicate a deeper problem with the business's quality control and customer service.