Universal City
Bexar County Adult Probation
15.51
15.51
Overview
Bexar County Government website. Commissioners Court, Elected Officials, County Offices, Jury Duty Information, Election Information, Court Information, Community Information and Information for Veterans.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Pricing
Overall
Innovativeness
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This location has a mixed reputation, reflecting the dual nature of the services provided by the government office. On one hand, the facility is well-maintained and accessible, with features such as wheelchair-accessible parking and entrance. However, the office has a history of poor customer service, with many complaints about unprofessional staff, long wait times, and inadequate communication.Despite its flaws, the office's services are offered at a relatively reasonable price, which may be a plus for those seeking assistance. However, the perceived value of these services is often offset by the frustrations encountered during interactions with the office's staff.The location's innovativeness is a bit of a mixed bag, with some reviewers praising the efforts of certain staff members, such as Officer C. Jones, who are seen as taking their job seriously and treating clients with respect. However, the overall office culture seems to be in need of improvement, with some reviewers suggesting that the staff could benefit from additional training on customer service and conflict resolution.One major issue that stands out is the office's handling of communication. Many reviewers have expressed frustration with the difficulty of reaching staff members by phone or email, and some have reported being spoken to in a dismissive or unprofessional manner. This lack of communication can make it challenging for clients to navigate the office's services and resolve issues in a timely manner.Ultimately, the experience at this location will depend on the individual's specific needs and the staff member they interact with. While some reviewers have had positive experiences, others have reported significant issues with customer service and communication.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
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Categories
Community & Government
Government Service
Probation office
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