The location has a wide range of options for customers, including the ability to make NFC mobile payments, use debit or credit cards, and take advantage of same-day delivery, in-store shopping, in-store pickup, delivery, and curbside pickup. The staff is knowledgeable and willing to help, with several customers praising the team's friendliness and professionalism. The dealership's selection of BMW motorcycles is impressive, with many customers noting the variety of bikes available. However, some customers have had issues with the service department, with one customer stating that they were told that the dealership couldn't replicate an issue with their bike, despite it not starting. Additionally, one customer felt that the dealership was not willing to help them with a battery replacement, despite having spent $1200 on a 18K service with them. Overall, the location has a good reputation, but some issues with the service department may need to be addressed. One issue to note is the inconsistent performance of the service department, as some customers have had positive experiences while others have had negative ones.