Brookdale Hollywood Park

4.2

• (1 reviews)

16911 San Pedro Ave Avenue, Hollywood Park

11.42

mil

16911 San Pedro Ave Avenue, Hollywood Park

11.42

mil

See All photos

Directions

Call now

Website

Overview

Through this program, Brookdale residents can have personal care items, like toiletries, delivered right to their door.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.2

1 reviews

Quality

4.4

Pricing

5.0

Overall

4.2

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.2

The location of the business is Brookdale Hollywood Park, situated at Building 16911, San Pedro Ave Avenue, Hollywood Park City. It appears to be a facility that caters to senior citizens, offering various services such as apartment rentals, community service, medical centers, and repair and renovations. The facility has a strong online presence, with a website and a phone number (+12104959340) that is available 24/7.The wheelchair-accessible parking lot and entrance are notable features of the facility, indicating a commitment to accessibility. The co-branding with Brookdale Hollywood Park suggests a partnership with a reputable organization.The working hours are open 24/7, making it convenient for visitors and residents. However, the automated check-in process may be a bit clumsy due to the level of screen compared to a standing person, and there is no identification of patient location for first-time visits.Overall, the quality of the business seems to be high, with many positive reviews mentioning the friendly and helpful staff, clean facilities, and excellent medical care. The residents appear to be well-cared for, and the atmosphere is described as warm and caring. However, there is one negative review that highlights a serious issue with the facility's handling of a resident's health crisis, which resulted in the resident's death.Despite this issue, the facility has made efforts to address concerns and improve services. The staff seems to be proactive in engaging with residents and providing personalized care. The food quality is also mentioned as a positive aspect, with one reviewer raving about the delicious scratch food.The pricing appears to be competitive, with one reviewer mentioning that they are overall happy with their experience and feel fortunate to have found Brookdale in Hollywood Park. However, there is a mention of a "skeleton" crew on weekends, which may impact the quality of service.In terms of innovativeness, the facility seems to be adopting a patient-centered approach, with a focus on personalized care and community engagement. However, there is no concrete evidence to suggest that the facility is pushing the boundaries of innovation in terms of technology or services.Overall, Brookdale Hollywood Park appears to be a well-established and reputable facility that provides high-quality services to senior citizens. However, there is a need for the facility to address the serious issue highlighted in one of the negative reviews and to continuously improve its services to meet the evolving needs of its residents.