Universal City
Brooke Army Medical Center Department of Pediatrics
9.63
9.63
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
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The location is wheelchair accessible, making it convenient for people with disabilities. The hospital has a dedicated children's health department, which suggests that they prioritize pediatric care. However, the working hours are limited, which may not be suitable for everyone.The location has received mixed reviews, with some clients expressing frustration with the appointment process and customer service. One client reported having to wait for nearly an hour to cancel an appointment, while another client had a negative experience with a particular doctor and front desk staff.The hospital seems to have a system in place for tracking appointments and check-ups, but it appears to be prone to technical issues. The sign that says to check in with the front desk if waiting longer than 15 minutes seems to be ignored by the staff.Overall, the location has some redeeming qualities, but it also has some significant drawbacks. The limited working hours and issues with customer service and appointment process are major concerns.It is worth noting that the hospital has a dedicated pediatric department, which is a plus. However, the negative experiences reported by clients suggest that there may be issues with staff behavior and communication.One major issue is the inconsistent and sometimes rude behavior of some staff members, including doctors and front desk staff. This can create a tense and uncomfortable atmosphere for patients and their families.Another issue is the limited working hours, which may not be suitable for everyone. This can lead to inconvenience and frustration for those who need to visit the hospital outside of the designated hours.It is also worth noting that the hospital has a limited number of positive reviews, with most clients giving low ratings. This suggests that there may be some systemic issues that need to be addressed.
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Hours
Closed
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Categories
Medical Service
Children's hospital
Hospitals
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