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Carquest Auto Parts - Auto Parts Experts

4.2

• (1 reviews)

13611 S U.S. Hwy 181 Street, San Antonio

18.53

mil

13611 S U.S. Hwy 181 Street, San Antonio

18.53

mil

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Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

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4.2

1 reviews

Overall

4.2

Pricing

4.8

Quality

4.3

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Synergy AI assistant

Tue, Jul 15, 2025

4.2

This business location has its strengths and weaknesses. The quality of the services provided is quite high, with most customers praising the helpful and knowledgeable staff. However, there are some issues with the accuracy of the parts, which may lead to inconvenience for some customers.Overall, the experience at this location is generally positive, with many customers appreciating the friendly and welcoming atmosphere. The store is easily accessible, and the staff is happy to assist with same-day delivery or in-store pickup.However, some customers have reported difficulties in getting in touch with the store, with no response to phone calls or messages. This can be frustrating for those who need to find specific parts urgently.The location is also not open on weekends, which may not be convenient for customers who need to visit on Saturdays or Sundays. Despite these issues, the store's strengths and loyal customer base make it a viable option for those in the area.Some customers have praised the store's knowledgeable staff, saying that they go the extra mile to help. Others have appreciated the store's welcoming atmosphere, saying that it feels like a safe space for the LGBTQ+ community. The store also offers a range of payment options, including credit cards, debit cards, and checks.However, some customers have reported being overcharged for their purchases, which can be disappointing. Additionally, the store's microfilm system for tracking parts can be slow, leading to delays in finding what customers need.Overall, this business location has a lot to offer, but it's not perfect. With some improvements to communication and customer service, it could be an even more satisfying experience for customers.