Universal City
Castle Hills Rehabilitation and Care Center
12.92
12.92
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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This location is a nursing home that offers care for individuals with various needs. The staff is generally caring and attentive, with many employees receiving praise for their kindness and dedication. The facility is clean and well-maintained, with a recent renovation improving its appearance. However, there have been issues with certain staff members being unprofessional and unhelpful, which may affect the quality of care. Some residents have experienced difficulty with Activities, with a lack of events and programming available. There have also been concerns about furniture in rooms and the behavior of some residents, which can be disturbing for others. The ownership and administration of the facility have undergone changes, which has raised concerns among families and staff members. Despite these issues, the nursing staff is often commended for their excellent care and attention to residents' needs. The facility's new ownership has made efforts to improve the overall experience, but more work may be needed to address these concerns.
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Categories
Medical Service
Nursing home
Nurses
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