Universal City
Cats Custom Cycles
17.04
17.04
Features
Mechanic
Credit cards
Oil change
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Debit cards
Gender-neutral restroom
Restroom
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Pricing
Overall
Innovativeness
Quality
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This business is a well-established motorcycle service and sales location with a reasonable overall rating. The price is considered to be very good, which might be a major advantage for customers. However, the quality of the services is somewhat questionable, as shown by a low rating of 3.1 out of 5. On the other hand, the business is quite innovative, offering a wide range of motorcycle-related services.Upon visiting the location, one can notice a clean and well-organized interior, including a restroom and a mechanic area. The staff is knowledgeable and friendly, always willing to help customers with their queries. They also offer a variety of services, including oil changes, parts sales, and custom work. The business is also very flexible with its working hours, accommodating customers who prefer to visit during certain times of the day.Unfortunately, there have been some issues with professionalism in the past, as evidenced by negative reviews. Some customers have reported being misled or taken advantage of, which has damaged the business's reputation. Additionally, the business has been accused of using other people's parts and losing or stealing customer items.Despite these issues, the business has managed to maintain a strong customer base and a positive overall rating. The owners have taken steps to address the problems and improve their services, which has resulted in a steady stream of satisfied customers. However, it is essential to be cautious when visiting the location and to clearly communicate any concerns or issues with the staff.It is worth noting that the business has received numerous positive reviews from customers who have praised their friendly and knowledgeable staff, competitive pricing, and high-quality services. These customers have also appreciated the business's willingness to go the extra mile to ensure customer satisfaction.Overall, this business is a solid choice for customers looking for a reliable and affordable motorcycle service and sales location. However, it is essential to be aware of the potential issues with professionalism and to take necessary precautions to avoid any problems.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Automotive & Boat Service
Car Parts
Motorcycle Sales
Motorcycle Service
Motorcycle parts store
Auto body shop
Motorcycle repair shop
Motorcycle shop
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