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Cavender Collision Center

4.2

• (1 reviews)

10601 Wetmore Rd Road, San Antonio

9.60

mil

10601 Wetmore Rd Road, San Antonio

9.60

mil

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Features

Restroom

Debit cards

Wheelchair accessible restroom

Appointments recommended

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Mechanic

NFC mobile payments

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Reviews

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4.2

1 reviews

Pricing

4.3

Overall

4.2

Innovativeness

4.1

Quality

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business has an overall score of 4.2, indicating a generally positive experience for customers. The quality of work is also satisfactory, with a score of 4.2. However, the pricing might be a bit higher than expected, with a score of 4.3. One potential area for improvement is innovativeness, with a score of 4.1, suggesting that the business could benefit from exploring new and better ways to serve customers.The business has a mix of excellent and below-average reviews. Many customers have praised the team for being friendly, professional, and knowledgeable, with some even mentioning that they were kept informed throughout the repair process. However, some customers have reported issues with communication, delays, and subpar workmanship. One customer had a particularly bad experience, stating that their car was left in a poor condition, and they had to escalate the issue to the manager.Despite the issues, the business seems to have a good reputation in the community, with many customers recommending it to friends and family. The team at Cavender Collision Center appears to be friendly and willing to go the extra mile to ensure customer satisfaction. However, there is room for improvement in terms of communication, follow-through, and ensuring that work is done to a high standard.Some potential issues that the business might want to address include:* Delays in communication and updates on the status of repairs* Subpar workmanship and issues with quality control* Inconsistent pricing and estimates* Limited options for customers who have complex or unique repair needsOverall, the business has a solid reputation, but there are areas where it can improve to provide an even better experience for customers.