This Western store selling cowboy boots & hats for adults & kids, plus accessories & workwear has a pleasant atmosphere. Inside the store, you'll find a vast selection of boots, hats, and clothes that cater to various tastes and preferences. The staff is generally friendly and willing to assist customers, although some reviewers have reported issues with customer service. One reviewer mentioned that they had to wait for over 30 minutes to get help, while another reviewer praised the staff for being helpful and patient. The store has a wheelchair-accessible entrance and parking lot, making it easily accessible for customers with mobility issues. Payments can be made through NFC mobile payments, debit cards, and credit cards. The store offers onsite services, in-store shopping, and in-store pickup, making it a convenient option for customers. The working hours are Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM. The store is open on holidays, but it's best to check their website or call them to confirm. The average rating from third-party review sites is 4.3, indicating a generally positive experience for most customers. However, some reviewers have mentioned issues with the selection of hats and clothes, with one reviewer stating that they couldn't find a 7 3/4 hat. Another reviewer reported that the store had a small selection, and they recommended visiting the store off NW Loop 410 instead. Overall, this Western store has a good reputation for quality products and friendly staff, although some areas for improvement include customer service and selection.