Chase Bank

3.1

• (1 reviews)

912 Kitty Hawk Rd Road, Universal City

1.35

mil

912 Kitty Hawk Rd Road, Universal City

1.35

mil

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Directions

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Website

Overview

Get Branch and ATM hours and directions. Customer service numbers and banking services available, including multilingual ATM and Debit Card replacement.

Features

Wheelchair accessible parking lot

Cash advance

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Quality

3.1

Pricing

4.5

Overall

3.1

Innovativeness

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

3.1

This Chase Bank location seems to be an average experience. The staff is friendly and helpful, with some employees standing out for their excellent service. Customers appreciate the convenient location and the option to use the ATM after hours. However, the bank's services and products could be improved. Many customers have experienced issues with the ATM, which is often out of order or not functioning properly. Some staff members are also perceived as being rude or unhelpful, which can lead to frustrating experiences for customers. The bank's business hours can be a problem, as they seem to close temporarily without warning, causing inconvenience for customers who need to do business during those times. Overall, this location is not particularly innovative or pioneering in its services, but it gets the job done.