I visited Hill Country ENT in New Braunfels City, located in Building 1738 on Common St Street. The office is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The office itself is also wheelchair accessible, which is a big plus. The restroom is also wheelchair accessible, which is convenient for patients with mobility issues. I did not have an appointment, but it seems that they recommend making one in advance. The staff was friendly and helpful. The office features a convenient web link for more information, http://hillcountryent.com/. Chip Lano, MD is one of the co-brands associated with this office, and they specialize in otolaryngology. They have a variety of services available, but I did not have the opportunity to experience them firsthand. Overall, the location seems well-equipped to handle a variety of needs. However, it is worth noting that the office could benefit from a more streamlined process for patients without appointments.