Universal City
Church's Texas Chicken
11.84
11.84
Overview
Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Small plates
Dinner
Dessert
Restroom
Family-friendly
Groups
Tourists
Usually a wait
Free parking lot
Parking
Delivery
Lunch
Comfort food
Lunch
Free street parking
Catering
Onsite services
Quick bite
Casual
Good for kids
Drive-through
On-site parking
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The business location is a fast-food chain offering fried chicken, sandwiches, wings, and Southern-influenced sides. The staff is generally friendly and courteous, with some employees standing out for their exceptional service, such as Derrick, Davian, and Candace. However, there have been instances of employees having a bad attitude, being rude, or being unprofessional. The food quality is often hit-or-miss, with some customers receiving well-cooked and flavorful meals, while others receive overcooked, dry, or cold food. The restaurant's cleanliness and organization can also be a concern, with some customers reporting wet floors, old food, and unclean conditions. The prices are generally reasonable, but some customers feel that the quality of the food does not match the cost. The restaurant's offerings are somewhat limited, and the staff may forget to include items or make mistakes with orders. The location is generally wheelchair accessible, with a free parking lot and on-site parking available. However, the restaurant's customer service can be inconsistent, with some customers experiencing long wait times, unprofessional staff, and unhelpful management. Despite these issues, the restaurant's core concept of serving hot, fresh fried chicken remains a strong draw for customers. The main issue to highlight is the inconsistent quality of the food and the customer service, which can be frustrating for regular customers. Overall, the business location is decent, but there is room for improvement in terms of quality control and customer service.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Restaurants & Catering
Restaurants
Fast Food
Fast food restaurant
Chicken restaurant
Family restaurant
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