This business location, Shavano Park Municipal Court, seems to be a standard government service center. The wheelchair-accessible parking lot and entrance are a plus for visitors with disabilities. However, the working hours appear to be quite restrictive, with no Saturday or Sunday services. The quality of service seems to be inconsistent, with several customers complaining about rude staff members. A licensed dermatologist exemption was ignored, and a customer was given a ticket despite having a valid exemption. Another customer had a frustrating experience due to incorrect phone number information and unhelpful staff.It seems that the staff's attitude can make a significant difference in the customer's experience. The location is clean and well-maintained, and the hours are regular.