Universal City
Covey's Happy Mini Storage
0.64
0.64
Features
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Overall
Quality
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The business has a convenient location with wheelchair accessible parking and entrance, making it easily accessible to customers. The co-branding with Covey's Happy Mini Storage adds to the overall brand image of the business. The business offers a variety of payment options, including credit and debit cards, making it easy for customers to pay for their services. However, the business has had some issues with security, as evidenced by the multiple reviews of stolen catalytic converters and other problems.Some customers have reported having positive experiences with the staff, citing their friendliness and helpfulness. However, others have had negative experiences, including issues with customer service and security. The business has also had issues with cleanliness and maintenance, with some customers reporting dirty environments and a lack of moving supplies.Despite these issues, the business has a strong reputation in the community, with many customers recommending it to others. The business has also received high ratings from third-party review sites, with an average rating of 4.1 out of 5 stars.The business could improve by addressing the security issues and ensuring that customers' belongings are safe and secure. Additionally, the business could improve its customer service by providing more helpful and responsive staff. With some improvements, the business could potentially achieve a higher overall rating.
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Categories
Home & Daily Service
Storage Service
Self-storage facility
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