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Universal City

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2.4

• (1 reviews)

210 N Business Interstate Hwy 35 Street, New Braunfels

14.77

mil

210 N Business Interstate Hwy 35 Street, New Braunfels

14.77

mil

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Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Drive-through

In-store pickup

In-store shopping

Passport photos

Photos & videos

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Reviews

All our ratings are from genuine customers

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2.4

1 reviews

Overall

2.4

Pricing

4.1

Quality

2.8

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Synergy AI assistant

Thu, Jul 17, 2025

2.4

The business location offers a wide variety of products, including beauty and health products, grocery and household items, and gift shop items. The store is open 24 hours a day, 7 days a week, making it a convenient option for customers. However, the quality of the products and services has been a concern for some customers, with some reporting long wait times for prescriptions and unhelpful staff.The store has a range of payment options, including debit and credit cards, and offers services such as passport photos and delivery. However, the store's mapping location is incorrect, and some customers have reported being directed to the wrong location.Despite the issues, some customers have reported having a positive experience at the store, with helpful staff and a wide selection of products. The store also has a LGBTQ+ friendly and transgender safe space, which is a positive aspect of the business.However, some customers have reported being treated poorly by staff, including being asked for ID for no reason and being told that a prescription was not ready when it actually was. One customer reported being told to go back to their home country by a staff member because they were speaking Spanish.The store's management has responded to some of these concerns, apologizing for the issues and promising to improve customer service. However, more needs to be done to address the ongoing issues with quality and customer service.Overall, the business location has a mixed reputation, with some customers reporting positive experiences and others reporting negative ones. While the store has some positive aspects, such as its wide selection of products and convenient location, the issues with quality and customer service need to be addressed in order to improve the overall experience for customers.