The Direct Med Clinic has a solid overall reputation, with an average rating of 4.3 out of 5. The clinic has a long history of providing quality care, with many patients praising the friendly and welcoming staff. However, some patients have reported issues with staff professionalism and responsiveness. The clinic has a strong commitment to affordability, with many patients praising the low prices and flexible payment plans. One issue is that some patients have reported difficulties in reaching the clinic by phone, which may be due to a recent system transition.The clinic's wheelchair-accessible facilities and features make it a welcoming space for patients with mobility needs. The clinic's staff is highly praised for their friendliness, attentiveness, and willingness to listen to patients' concerns. Many patients have reported feeling comfortable and at ease during their visits. While some patients have reported issues with staff professionalism, many others have praised the staff's expertise and knowledge. The clinic's online presence is strong, with many patients praising the easy online scheduling and flexible payment options.The clinic's veteran-owned status is a notable feature, highlighting its commitment to serving the community. The clinic's planning features, including appointments and restrooms, demonstrate a clear focus on patient convenience. Overall, the Direct Med Clinic is a solid choice for patients seeking quality, affordable care in a welcoming environment. However, addressing the phone issue and improving staff professionalism will be crucial in maintaining a high level of patient satisfaction.