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Domino's Pizza

3.5

• (1 reviews)

120 2921 Pat Booker Rd Road, Universal City

2.05

mil

120 2921 Pat Booker Rd Road, Universal City

2.05

mil

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Directions

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Website

Overview

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

Features

Credit cards

Debit cards

Takeout

Wheelchair accessible entrance

Wheelchair accessible parking lot

Free parking lot

Delivery

Free street parking

Onsite services

Curbside pickup

No-contact delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Overall

3.5

Quality

3.5

Pricing

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This location has a decent reputation with an average rating of 3.5 stars from third-party ratings. However, there are some issues that need to be addressed. The quality of the food is inconsistent, with some reviewers mentioning dry or burnt pizzas, and others complaining about missing toppings or incorrect orders. The pricing is generally considered reasonable, but some reviewers have mentioned being overcharged for extras.The customer service is a major concern, with many reviewers complaining about long wait times, rude staff, and uninterested managers. Some reviewers have even reported being hung up on or told that their order was cancelled when it wasn't. There have also been reports of drivers not wearing masks or not following no-contact delivery protocols.Despite these issues, there are some redeeming qualities to this location. Some reviewers have mentioned friendly staff, good customer service, and delicious pizzas. However, these positive reviews are outnumbered by the negative ones.One major issue that stands out is the lack of attention to detail and the careless attitude of some employees. Several reviewers have mentioned seeing employees handling food with their bare hands, not washing their hands, or licking their fingers before handling food. This is a major health concern and needs to be addressed immediately.Overall, this location needs to improve its customer service, food quality, and attention to detail to match the standards of other Domino's locations.