The location of the business is easily accessible, with a wheelchair accessible entrance, parking lot, and restroom. The initial consultation was professional and clear on what was needed. The staff is friendly and can be hilarious at times, making patients feel comfortable. The doctor was able to answer all questions and concerns of the patient's child. However, the experience of another family was not good, with them mentioning a bad experience at the location. The exact reason of their dissatisfaction is not clear, it is suggested to make some improvements. The appointment can be made by a call or a message to the business's phone number, located in the building 6051, FM3009 Street, Suite 248, in the Schertz City. The company's website is available, however, it seems that there are no recent updates or new features added.