Universal City
Dr. Charles E. Gutierrez, Ph.D.
16.91
16.91
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This location is a psychologist's office, with a physical address in San Antonio City. The office has a suite and is accessible via wheelchair. There is also a restroom available on site, which is wheelchair accessible. It is open from 8:00 AM to 4:30 PM, Monday through Friday. There are several online reviews, most of which are negative. Many reviewers mentioned poor communication, long wait times, and issues with billing. Some reviewers had difficulty getting appointments, while others reported feeling rushed during their sessions. A few reviewers mentioned that the office was dirty or smelled bad. One reviewer mentioned that they felt the doctor was not knowledgeable about Autism in girls. A reviewer also reported being misdiagnosed with ADHD, which they claim was not accurate. Another reviewer reported being overcharged for their evaluation. Some reviewers mentioned that the office staff was unprofessional, rude, or unfriendly. A reviewer also mentioned that they felt their concerns were not taken seriously. Several reviewers reported being disappointed with the experience and would not recommend the office to others. The only positive review mentions the doctor being kind, patient, and informative, but notes that the wait times were still long. The location has a rating of 2.4 out of 5 stars, based on online reviews. The price of services at this location may be high, with one reviewer reporting a $808.82 out-of-pocket expense for an evaluation. The office appears to be wheelchair accessible, but there are issues with communication, long wait times, and billing. The most concerning issues are the misdiagnosis and overcharging, which could be detrimental to patients. The office's inattention to clients' concerns and experiences further exacerbates these problems. Overall, the location's services and staff could be improved to better serve clients.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Education & Learning
Psychologist
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