Universal City
Dr. Juan C. Garza, MD
16.75
16.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Pricing
Quality
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This business location has some areas of improvement, but also some strengths. The overall score of 3.5 indicates a mixed experience for patients. The quality of care seems to be around average, with some patients feeling that the front office staff is unhelpful and rude, while others have had positive experiences with the doctors and PAs. The pricing is consistently high, with patients feeling that it is fair and reasonable.One of the main issues that patients have with this business location is the poor communication and responsiveness of the front office staff. Many patients have reported difficulty in getting through on the phone, with some even receiving a busy signal or a disconnected line. This has led to frustration and disappointment for many patients.On the other hand, the doctors and PAs at this business location seem to be highly regarded by patients. They are knowledgeable, caring, and take the time to listen to patients' concerns. Dr. Garza, in particular, is praised for his compassion and dedication to his patients.The business location also seems to be struggling with organization and efficiency. Patients have reported long wait times, both before and after being seen by a doctor or PA. This has led to frustration and disappointment for many patients.Overall, while this business location has some strengths, it also has some significant areas of improvement. With better communication and responsiveness from the front office staff, and improved organization and efficiency, this business location could provide a more positive experience for patients.One issue that stands out is the difficulty in getting through on the phone, which has led to frustration and disappointment for many patients.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Family practice physician
Physicians
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