Universal City
Dr. Melissa A. Walker, DO
14.50
14.50
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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This family practice, led by Dr. Melissa A. Walker, DO, has a respectable overall rating. While it has some great qualities, it also falls short in a few areas. The office is well-organized, as mentioned by one reviewer, but there is a noticeable lack of communication and responsiveness, as seen in a few complaints about long wait times and difficulty scheduling appointments.One major issue that stands out is the difficulty in getting in touch with the office. Several reviewers have mentioned waiting hours past their appointment time, and others have had trouble reaching the office to schedule new patients. This is a major concern, as it can be frustrating and inconvenience for patients.On the other hand, the staff and Dr. Walker herself are highly praised for their kindness, professionalism, and genuine care for their patients. Several reviewers have mentioned feeling at ease and receiving top-notch care during their visits.The office's amenities, such as the wheelchair-accessible restroom and parking lot, are also a plus. However, the lack of communication and responsiveness seems to be a major flaw that needs to be addressed.Overall, while this practice has its strengths, it needs to work on improving its communication and responsiveness to patients. With a few tweaks, it has the potential to be a top-rated practice in the area.
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Categories
Medical Service
Osteopath
Family practice physician
Other Medics
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