The office staff is very responsive and helpful, making the process of preparing for surgery smooth and efficient. The office is wheelchair accessible, which is a great feature for those with mobility issues. However, one client experienced a problem with test results not being shared with the doctor, which led to issues with another doctor trying to access the results. This issue highlights the importance of requesting test results and clarifying who is responsible for obtaining and sharing them. Overall, the experience is generally positive, with many clients praising the professionalism and care provided by Dr. Patel and his team. The office is well-equipped and staffed, and the staff is friendly and helpful. However, it's essential to be vigilant about test results and communication between healthcare providers.