This medical practice has a strong foundation, but room for improvement. It offers a welcoming environment with a well-designed building that is easily accessible for patients with disabilities. The staff is polite and courteous, which adds to the overall positive experience. Dr. Martinez is highly regarded for his exceptional listening skills and comprehensive care, making him a top-notch primary care physician. However, there is a notable issue with wait times, which can be frustrating for patients. Long waits, sometimes exceeding three hours, may deter some from seeking care here. Despite this, the practice's commitment to compassion and quality care is commendable.