Universal City
Dusty's & Amie's Flowers
13.52
13.52
Overview
Family-owned florist creating arrangements & fruit baskets for everyday & special occasions.
Features
Credit cards
Debit cards
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
Small business
Quick visit
Checks
In-store pickup
Same-day delivery
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Pricing
Innovativeness
Quality
Overall
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The review of this florist is mixed. Some customers have had great experiences, receiving beautiful and fresh flowers, and have praised the staff for their excellent service and helpfulness. However, there are also many complaints about the quality of the flowers, with some customers receiving wilted, dead, or incorrect arrangements. The pricing seems to be reasonable, but the inconsistent quality and service have caused frustration for many customers.There are several issues that need to be addressed. One of the main concerns is the lack of communication and follow-through from the florist. Several customers have reported not being able to reach someone to confirm their orders or to ask questions, and have been left waiting for their arrangements to be delivered. This has caused inconvenience and disappointment for many customers.Another issue is the inconsistency in the quality of the flowers. While some customers have received beautiful and fresh arrangements, others have been left with wilted or dead flowers. This is not what customers expect from a florist, and it's a major letdown.Some customers have also reported being overcharged or having issues with their credit cards being charged incorrectly. This is not only frustrating but also a breach of trust.One customer mentioned that the staff was rude and unhelpful, which is a major concern for any business. Customers expect to be treated with respect and kindness, especially when they're paying for a service.Despite these issues, there are also some positive reviews that highlight the excellent service and quality of the flowers. Some customers have praised the staff for their helpfulness and creativity in designing arrangements, and have received beautiful and fresh flowers.Overall, this florist has a lot of room for improvement. They need to work on their communication and follow-through, ensure that the quality of their flowers is consistent, and provide better customer service. With some changes, they could become a reliable and trustworthy florist that customers would be happy to recommend.
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Hours
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Monday
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Thursday
Friday
Saturday
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Categories
Shopping
Florists
Gift Shops
Home & Daily Service
Courier Service
Gift shop
Florist
Wholesale florist
Flower delivery
Flower designer
Corporate gift supplier
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