This location has both Elite Auto Services and a car service, but there is a clear divide between customer experiences. A family had a negative experience with the staff, being described as rude and entitled, and their daughter's car issue was not resolved. On the other hand, a customer shared a remarkable story of kindness and loyalty from the owner, Shawn Trevino, who even offered his personal vehicle to help a family in need. Despite this difference, the location appears to have a decent overall reputation, with one customer praising the car service for its reliability. However, the service seems to be inconsistent, and one customer had a completely negative experience from start to finish.