Universal City
Enterprise Rent-A-Car
5.10
5.10
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
Active military discounts
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Quality
Pricing
Overall
Innovativeness
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This business location has a decent overall rating, which indicates that customers generally have a satisfactory experience here. The quality of service is also good, with a rating of 4.2, suggesting that the staff is competent and reliable. However, the pricing might be a bit higher than expected, which could be a drawback for some customers. On the other hand, the business is fairly innovative, with a rating of 4.5, which indicates that it's likely to be modern and up-to-date with the latest trends.The staff at this location is generally friendly and helpful, with many customers praising their excellent customer service. The wait times are often reasonable, and the staff is efficient in getting customers in and out quickly. However, some customers have reported issues with the cleanliness of the vehicles, which can be a major turn-off.One of the standout features of this business location is its commitment to customer satisfaction. The staff is willing to go the extra mile to ensure that customers are happy with their experience, and they often receive positive feedback for their efforts. However, there have been some issues with the accuracy of the billing, which can lead to disputes and frustration for customers.In terms of recommendations, it's worth noting that this business location has a variety of vehicles available for rent, including vans, sedans, and SUVs. The staff is happy to help customers find the right vehicle for their needs, and they often provide helpful advice and guidance. However, it's worth being aware of the potential issues with the cleanliness of the vehicles and the accuracy of the billing.Overall, this business location is a good option for customers who are looking for a reliable and efficient car rental experience. While there are some potential drawbacks, the staff is generally friendly and helpful, and the business is committed to customer satisfaction.
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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