Universal City
ERIN'S NEW SCRATCH & DENT APPLIANCES.
23.85
23.85
Features
NFC mobile payments
Transgender safespace
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Small business
Wheelchair accessible entrance
Identifies as women-owned
Free parking lot
Repair services
In-store pickup
Service guarantee
Electronics
Wheelchair accessible seating
Quick visit
LGBTQ+ friendly
Curbside pickup
Identifies as Latino-owned
On-site parking
Identifies as Latino-owned
LGBTQ+ friendly
Same-day delivery
Identifies as women-owned
Debit cards
Gender-neutral restroom
Delivery
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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The place has its good and bad sides. It's a bit inconsistent with the quality of appliances. Sometimes it's great, sometimes it's average. The prices are relatively reasonable, and they're trying to innovate by offering same-day delivery and in-store pickup. The main issue here is with the sales staff, especially the woman who seems to be in charge. Some customers have reported being yelled at, having their complaints dismissed, and being made to feel like they're bothering the staff. It's a shame, because the business has a lot of potential.The parking lot is big and free, which is a plus. They also have on-site parking, so that's convenient. The payments are a bit old-fashioned, as they only accept cash, checks, and some credit cards. They're not very modern in that sense.The appliances themselves are mostly used, but the staff will try to sell them to you as if they're brand new. Some customers have reported finding dents and scratches on the appliances, but the staff will tell you that's just "normal wear and tear."The business is LGBTQ+ friendly and has a gender-neutral restroom, which is a great touch. The staff seems to be welcoming and friendly, but only to a point. They have a lot of repeat customers, which is a good sign, but it's also a bit concerning that some customers have reported being mistreated.Overall, it's a decent place to check out, but be prepared for some potential issues with the sales staff and the quality of the appliances.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Home & Daily Service
Appliance Repair
Appliance store
Contact business
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