Universal City
Exotic Car Collection by Enterprise
11.66
11.66
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
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Quality
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This car rental location in San Antonio offers a unique experience with its exotic car collection, making it a great option for those looking to splurge. The location is easily accessible, with a wheelchair-accessible parking lot and entrance. However, there seems to be some inconsistency with the working hours, as it is only open until 17:30 from Monday to Friday, but has a separate schedule for Saturday.The staff, particularly Kiara, has received praise for their excellent customer service, with some customers appreciating their attention to detail and follow-up. However, there have been some complaints about difficulty in reaching the staff over the phone and issues with car cleanliness.One major issue to note is the problems with car availability and reliability, as some customers have reported having to wait for a long time to pick up their reserved cars or having issues with the cars themselves. In one instance, a customer reported that the Autopilot feature was disabled in their Tesla, which could have been a serious safety concern.Despite the issues, the location has received praise for its beautiful and luxurious cars, including Maserati and Tesla models. Some customers have also appreciated the lower rates compared to airport rentals.Overall, this car rental location has a lot of potential, but it seems to be struggling with some operational issues. With a bit more attention to detail and customer service, it could become a top-rated destination for exotic car rentals.
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Categories
Travel & Recreation
Car Rental
Car rental agency
Recreational vehicle rental agency
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