The storage facility has received overwhelmingly positive reviews from customers, with a high overall rating of 4.9 out of 5. The quality of service is also very high, with a rating of 4.7 out of 5. The pricing is competitive, with a rating of 4.9 out of 5. However, there is one notable issue that has been reported by several customers, where the price of storage units increased unexpectedly after a certain period of time. One customer reported that they were charged $34 more per month than initially agreed upon, and were able to find cheaper options at a nearby storage facility. Despite this issue, the facility has a strong reputation for cleanliness, friendliness, and professionalism, with many customers praising the staff for their helpfulness and kindness. The facility's accessibility features, such as wheelchair-accessible parking and entrance, are also highly praised. Overall, the facility is a good option for those in need of storage, but it's essential to be aware of the potential for price increases.