The Extra Space Storage facility on Tezel Rd in San Antonio is a well-regarded storage service with a strong reputation among customers. The facility is open Monday through Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. The staff is generally helpful and friendly, with several customers praising the assistance they received from staff members like Violet, Connie, and Debra Gomez. The facility is clean and well-maintained, with a secure and accessible parking lot and entrance. The facility is also LGBTQ+ friendly and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.However, there are some drawbacks to consider. One customer complained about a significant price increase after a few months, which may be a concern for those on a tight budget. Additionally, some customers have mentioned that the facility's carts can be in disrepair and may be difficult to use.Overall, the Extra Space Storage facility on Tezel Rd in San Antonio is a solid choice for those in need of storage services. While there are some minor issues to be aware of, the facility's strong reputation and helpful staff make it a reliable option for storing valuable belongings.