Universal City
Ez Park Valet
15.86
15.86
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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The parking location, operated by Ez Park Valet, is situated at Building 3834, Fredericksburg Rd Road in San Antonio City. The facility offers wheelchair-accessible parking and entrance, making it convenient for people with disabilities. Unfortunately, several customers have reported unpleasant experiences, including feeling taken advantage of, being treated rudely, and facing inefficiencies in the parking process. In one instance, a customer was charged a credit card fee, which added to their stress.On the other hand, some customers have praised the convenient and efficient service provided by the valet staff, such as Michael, who helped with parking and was courteous and professional. The facility's ease of use and kind employees have also been appreciated by customers. The working hours are restricted to weekdays, from 9:00 am to 5:00 pm, with no services available on weekends. The parking lot's website, ezparksa.com, provides information about their services and features. A notable issue is that the facility may take advantage of customers, particularly those who are already stressed, such as parents of sick children. The management has acknowledged this concern and offered solutions, including parking pass options and potential assistance from the hospital.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
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Monday
Categories
Automotive & Boat Service
Parkings
Valet parking service
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