Universal City
Factory Mattress
25.08
25.08
Overview
Retailer of discount brand-name mattresses, plus adjustable bases & memory foam pillows.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
In-store pickup
In-store shopping
Assembly service
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
The Factory Mattress in San Antonio has received overwhelmingly positive reviews from customers. With a high overall rating of 4.9, it's clear that the store has established a strong reputation for providing excellent service and products. The quality of the mattresses and customer service is consistently praised by customers, with many reviewers mentioning specific sales associates who provided exceptional help and guidance. The pricing is also commended, with many customers feeling that they received a great value for their money.However, one area for improvement is the innovativeness of the store's products and services. While the store offers a wide range of mattresses and pillows, some reviewers suggest that the selection could be more extensive. Additionally, some customers mention that the store's services, such as delivery and setup, could be more efficient.Despite this, the store's friendly and knowledgeable staff, including Sherri, Iriam, and Ryan, are consistently praised for their helpfulness and professionalism. Many customers appreciate the fact that the staff take the time to explain the features and benefits of different products, making the shopping experience feel more personalized and stress-free.Overall, the Factory Mattress in San Antonio is a great destination for customers looking for a high-quality mattress and excellent customer service. While there may be some room for improvement in terms of innovativeness, the store's strengths far outweigh its weaknesses, making it a top choice for many shoppers in the area.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Children's furniture store
Stores
Furniture Stores
Showroom
Mattress store
Bed shop
Contact business
1